Mentor program

The IDS Project is nothing if not a community, so it places a great deal of emphasis upon support and collaboration. Central to this is the mentor program, which assigns volunteer applications and systems specialists from current member libraries to each new member. Through both onsite visits and regular communications, the mentors help the staff at the joining library to configure ILLiad, optimize their workflows, and implement the technical requirements of the IDS Project. This also helps build personal relationships that form the foundation of a strong community, which gathers every year for the IDS Project Conference. The IDS Project’s listserv provides another forum for members to stay connected throughout the year, further strengthening the IDS Project’s community.

The mentors assist staff in the following areas:

• Basic Lending
• Basic Borrowing
• ILLiad Copyright Clearance
• Odyssey/Trusted Sender
• Custom Holdings
• Constant Data
• Direct Request
• Deflection
• OCLC eSerials
• eJournal Availability Service
• Workflow Toolkit
• IDS Transaction Performance Analysis Module (TPAM)

Meet our mentors

Back row (l-r):

Adam Traub (St. John Fisher), Andy Perry (New Paltz), Corey Ha (Geneseo), Mike Curtis (Broome CC), Mike Mulligan (Upstate University Health System), Carrie Eastman (Purchase), Christine Sizak (Nazareth)

Front row (l-r):

Mark Sullivan (Geneseo), Beth Posner (CUNY Graduate Center), Janet Ferry (Fredonia), Michelle Parry (Oswego), Kevin Reiss (The City University of New York), Tim Bowersox (Geneseo), and Pam Flinton (Oneonta)