Mentor program

The IDS Project is nothing if not a community, so it places a great deal of emphasis upon support and collaboration. Central to this is the mentor program, which assigns volunteer applications and systems specialists from current member libraries to each new member. Through both onsite visits and regular communications, the mentors help the staff at the joining library to configure ILLiad, optimize their workflows, and implement the technical requirements of the IDS Project. This also helps build personal relationships that form the foundation of a strong community, which gathers every year for the IDS Project Conference. The IDS Project’s listserv provides another forum for members to stay connected throughout the year, further strengthening the IDS Project’s community.

The mentors assist staff in the following areas:

• Basic Lending
• Basic Borrowing
• ILLiad Copyright Clearance
• Odyssey/Trusted Sender
• Custom Holdings
• Constant Data
• Direct Request
• Deflection
• OCLC eSerials
• eJournal Availability Service
• Workflow Toolkit
• IDS Transaction Performance Analysis Module (TPAM)

Meet our mentors

• Jennifer Acker (Hudson Valley Community College)
• Tim Bowersox (SUNY Geneseo)
• Michael Curtis (Upstate Medical University)
• Karen Gardner-Athey (SUNY OLIS)
• Andrew Leykam (College of Staten Island)
• Micquel Little (St. John Fisher College)
• Lynne Marus (Nazareth College)
• Philip Mui (New York Public Library)
• Karen Okamoto (John Jay College of Criminal Justice)
• Beth Posner (CUNY Graduate Center)
• Logan Rath (College at Brockport)
• Chris Sisak (Nazareth College)
• Dan Trout (Syracuse University), Mentor in Training