Best Practices Institute
About the Institute
Truly effective resource sharing depends upon each library running at peak efficiency.
The goal of this two-day institute is to prepare participants to implement ILL best practices
that will save valuable turnaround time, while also cutting the costs of doing business.
Instructed by the IDS Project's Certified Mentors, participants will learn how to enhance
all aspects of their borrowing, lending, and document delivery services through ILLiad
customizations, resource sharing strategies, and workflow improvements. The Institute is
broken down into different sessions, allowing participants to complete the entire institute
or attend only specific sessions of interest. Day one will focus upon best practices for
borrowing, while day two is split between document delivery and lending.
2011 Institute Information
The inaugural institute will be held as a program during the 2011 IDS Project Conference
This year's institute consists of the following sessions:
- Borrowing: Request Processing: Automation & Strategies
- Borrowing: Effective Post-Receipt Workflow
- Borrowing: Special Messages & Connection Manager
- Document Delivery: Sustainable Workflow
- Lending: Setting a Solid Foundation
- Lending: Improving Workflow without Sacrificing Quality
The institute consists of an accompanying workbook that will help fellows not only learn about
various best practices, but also help plan for their implementation. Each chapter also links to
the necessary documentation to guide fellows through every step.
- Download the workbook (pdf, 10MB).
- View the workbook's accompanying links.