Dear <#FirstName> <#LastName> An item that you had requested: Loan Title: <#LoanTitle> Loan Author: <#LoanAuthor> TN: <#TransactionNumber> is now available for IN LIBRARY use only at the Capen Multimedia Center, 2nd Floor. Interlibrary Loan office hours are <#BorrowingHours>. Thank you for using Interlibrary Loan and <#SystemName>. Questions and comments regarding Interlibrary Loan policies and procedures may be directed to <#GeneralEMailAddress> Our office phone number is <#GeneralPhone>. Your phone number is: <#Phone>